QINGDAO YEAWEYDA MACHINERY CO., LTD is one of major materials handling equipment manufacturer in China,focus on research development, production, sales and service of various machines.
We mainly manufactures diesel forklifts, gasoline forklifts, LPG/dual fuel forklifts, electric forklifts and warehouse handling equipment from 1.5Ton to 15 Ton load capacity.
A Cost-effective brand has won the recognition of more and more clients. YEAWEYDA endeavors to provide our customers with the optimal products and professional services.
We can give you professional suggestions on product selection, fault determination, daily maintenance, etc. Using YEAWEYDA machines will make your job easier and more efficient.
YEAWAY machinery always take improving the overall customer experience as the starting point and continuously improve our service capabilities. We have a complete after-sales service system and take every communication with you seriously to continuously improve and enhance our service.
Pro-sale Service:
In-sale Service:
Based on the requirements of different countries and utilizing our rich work experience, we will provide the most cost-effective product quotations and the necessary attachments as well.
For customers who are not very familiar with our products, we will also impart their professional product knowledge, so that they can rest assured and comfortable in the procurement process.
Our logistic team offers reliable service during the transportation, including the custom clearance in port of loading, the documents for port of destination and other documents or help of buyers.
After Sale Service:
Our after-sales service engineers provide you with 7 * 24-hour email and phone support. When you report a malfunction, we will provide remote network support as soon as possible. We record and track your requests through our service platform to ensure that the issue is resolved.
For customers who use our products under special working conditions, our after-sales team will sort out various problems on the project and provide training to operators to improve their work efficiency.
We will conduct regular follow-up visits to customers based on the project situation, humbly accept various suggestions and opinions from customers, and continuously improve product and service quality.
Warranty policy:
The quoted prices include 18 months or 2000 working hours warranty whichever comes first from delivery to buyer.
During the warranty period, if the parts broken, we will send the replaced parts to customers for free by air within 3 days and cover the cost of repair or replace cost.
Any repair, modification, or use of non factory provided components on the product without authorization from the company, or violation of relevant regulations in the operation and maintenance manual, will result in the loss of the right to enjoy this warranty policy.
Yeaweyda Machinery was founded in 2011, mainly producing manual pallet trucks and electric stackers at the beginning, and its products have been warmly welcomed by domestic dealers.
Export dept. was established and Yeaweyda Machinery started to developed foreign markets. At the beginning, we mainly export to Southeast Asia: Malaysia, Vietnam, and Thailand.
As the company's product variety increases, sales in both domestic and foreign markets continue to rise, and various logistics and handling equipment are exported to markets such as the Middle East, South America, and Australia.
Due to the outbreak of the corona virus, domestic market are down, We faced enormous operation pressure. The management team has withstood the pressure and gradually focused on foreign markets, successfully selling to developed countries such as the United States and Europe.
The company's technology department has developed new products such as two wheel drive off-road forklifts and four-wheel drive off-road forklifts, which have immediately received warm welcome from domestic and foreign agents.
In the new year, we will continue to work hard to produce high-quality logistics handling equipment for our customers and agents.
Our factory has clear division of labor among various departments, and they coordinate with each other to ensure the production of high-quality products for customers. In addition, we have also signed a cooperation agreement with Dalian University of Technology, and we recruit mechanical design professionals every year to improve our company's mechanical design level.
